SHIPPING AND DELIVERY
DESTINATIONS
We offer shipping services across India.
For international customers, kindly contact us to inquire about shipping options and availability.
SHIPPING CARRIERS
We partner with reliable shipping carriers for our deliveries.
Domestic orders within India are shipped through trusted local carriers.
International orders are shipped via established international shipping providers.
SHIPPING TIMEFRAME
Shipping times vary as our products are made to order.
The estimated shipping date for each item is indicated on the respective product page and is typically within 45 days to 60 days from the order placement.
Please note that our products are 3D printed, and slight variations may occur from how they appear on the website due to the nature of the printing process.
SHIPPING RATES
INDIA: Enjoy free shipping on all orders within India.
INTERNATIONAL: Shipping costs will vary based on the item, delivery method, and destination. The final shipping cost will be displayed during the checkout process.
TAXES AND CUSTOMS DUTIES
For Indian customers, all displayed product prices include applicable taxes and duties. For international orders, displayed product prices are exclusive of import duties and taxes. As the recipient, you are responsible for any import duties, customs fees, and local taxes imposed by your country.
SHIPPING FEES AND ESTIMATES
Shipping fees are calculated based on packaging requirements, size, weight, and destination. Additional shipping and handling fees may apply to voluminous or heavy items or those requiring special care during transportation.
For accurate shipping cost estimates, kindly reach out to our customer care team with your shipping address.
INSURANCE
Each purchase is insured during transit until it is delivered to you.
A signature is required upon delivery, transferring responsibility for the goods to you.
RETURN, EXCHANGE & REFUND
EXCHANGE
We also offer exchanges for items that meet the criteria mentioned above. Exchanges are subject to product availability.
Please note that, similar to returns, exchanges must be initiated within 10 days of delivery. Items for exchange should be unused and in their original packaging.
Given our made-to-order process, exchanges are only accepted for reasons of damage or manufacturing defects.
RETURNS
We accept returns for items damaged during transit or those with manufacturing defects.
To be eligible for a return, items must be unused, in their original packaging, and returned within 10 days of delivery.
Please contact us at contact@cyanique.com to initiate a return and provide your order number.
Please note that as our products are made to order, we do not accept returns for reasons other than damage or manufacturing defects.
REFUNDS
Refunds are processed upon receipt and inspection of returned goods.
Refunds, excluding shipping and handling costs, are typically credited within 15 working days.
To initiate a return or refund, please contact us at contact@cyanique.com or call our customer care team at
+918779518787 during operating hours. We appreciate your understanding and cooperation
